CRM systems came into life of merchants long time ago. Aimed to help with customers behaviour understanding, CRM systems were the ones that change the relations between retail industry and its customers. But besides CRMs, technology has brought to the table so much more: starting with a social media and

Today’s world brings new possibilities to many industries. Without a doubt, technology changed and shaped the form of such industries as insurance, healthcare, science and many more. But what about retail industry? Was the change ever there? And the answer is: it was. Technology surely changed the surface and the

Telehealth is a new word in both medical and technology industries. And it’s totally a new term for regular people. What’s in for them? Let’s define telehealth and show how important and life-changing it can be. Basically, telehealth is a technology that enables remote access to medical practices and medical

We all know that sometimes the robots will take over and replace us all. There is the fear – and it comes from mid 90s, when movies about the nearest future scared us all. And what’s interesting – the whole situation of people vs machine is created by humanity itself.

Technology enhances everything. Retail industry was one of the first to benefit with online shops and web malls: more customers, more comfort, more cost savings on human resources. But pros always come with cons: online retailers faced issues with cyber criminals that can hack the site and steal customer financial